LEVI

• Shipping: Free shipping on orders over 1500 EGP. Delivery usually takes 3-5 business days.
• Returns: 7-day return policy. If you're not satisfied with your purchase, we offer hassle-free returns. Please check our return policy page for conditions.
• Care Instructions: To maintain the quality of the product, follow the care instructions on the label. Hand wash or wipe clean as needed.
• Customer Support: Our team is available 7 days a week to assist you. Contact us via email or live chat for any inquiries.

Returns Policy

We prioritize customer satisfaction; therefore, exchanges or returns are available within 14 days only for manufacturing defects. If you encounter any issues related to product quality, please contact us within this period with proof of the defect. We will review the case and take the necessary steps to ensure you receive a high-quality product.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.